While it was the prince of the castle who incurred the lessons he was to learn under the spell cast over him, all surrounding him were also affected.

How must it be for Mrs Potts raising her son trapped in circumstances beyond her control. Her solution - seems she made the best of it, loving and kindly continuing to carry out her duties cheerfully and seeing the best in each situation she continued in hope of better times.

The cheerful attitude of her son 'chip' an example of her positivity.
maybe there is no excuse for not being loving...